DPC Frontline Bootcamp Conference 2026

Conference for DPC Practice Support Staff.

Friday, September 25, 2026 to Saturday, September 26, 2026

DoubleTree by Hilton

13051 Bell Tower Drive
Fort Myers, FL 33907
United States

Your Invitation

You are invited to join DPC support staff professionals from across the country at what will become an annual training and networking tradition.

2026 Theme: Running a High Functioning DPC Clinic (Not Just Surviving One)

From startup practices to seasoned DPC operators, this conference is intentionally designed to deliver:

• Real DPC business solutions
• Clinical relevance in the DPC setting
• Scalable growth strategies
• National thought leadership
• Powerful peer-to-peer connections

Set in warm and tropical Fort Myers, Florida, this event blends education, inspiration, and relationship-building in one exceptional setting.

See you in September!

About

Real-World Application

The 2026 DPC Frontline Bootcamp – Running a High Functioning DPC Clinic (Not Just Surviving One) – brings together Direct Primary Care support staff including administrators and all manner of front-of-house professionals for two high-impact days of:

DPC operations education
Practice management strategy
Clinical/service expansion opportunities
Growth and sustainability tools
Vendor solutions curated specifically for DPC
In-depth peer networking

This conference arms staff with real DPC world application, all within a relaxed, resort-level educational environment.

What’s Included

Full access to general sessions & breakouts
Access to the exhibit hall
All conference breakfasts & lunches
Welcome reception
Networking dinner and game night (addtl fee)
On-site conference support and resources

Agenda

September 25
8:00 AM - 9:00 AM	Day 1: Relationships, Communication & Culture Registration open Coffee & networking
9:00 AM - 9:45 AM	What Makes DPC Different (and Why Your Role Matters More Than You Think) Presenters: • Dr. Kelsey Smith • Christine Davenport, One Focus Medical, Edmond, OK
9:45 AM - 10:30 AM	How to Answer the Phone So It Actually Grows Your Practice Presenter: Victoria Holder, New Freedom Family Medicine, Washington, MO Topics: • Elevator pitches • "Do you take insurance?" • Membership/pricing conversations • Turning inquiries into relationships
10:30 AM - 10:45 AM	Break
10:45 AM - 11:30 AM	New Patient Onboarding & Meet-and-Greet Workflows Presenter: Paula Tomczyk, Cara Direct Care, LaGrange, IL Topics: • Setting expectations • Identifying patient fit and what to do if its NOT a fit • Creating a successful Day One experience
11:30 AM - 12:15 PM	Closing the Loop: Labs, Imaging & Referrals Presenter: Kayla Powell, Direct Access, Anderson, SC Topics: • Ownership and accountability • Preventing things from falling through the cracks • Building reliable follow-up systems
12:15 PM - 1:15 PM	Lunch
1:15 PM - 2:00 PM	Panel Presentation: What Physicians Don’t Realize We Do Moderator: Kelsey Smith Panelists: • Joni Bradley • Paula Tomczyk • Kayla Powell • Christine Davenport
2:00 PM - 2:45 PM	Caring for Diverse Patient Populations in DPC Presenter: Ingrid Ortiz, Dedicated Family Care, Fitchburg, WI Topics: • Cultural competency • Language barriers • Building trust • Caring for diverse communities
2:45 PM - 3:00 PM	Break
3:00 PM - 3:45 PM	Growing Your Team Without Losing Your Culture Hiring, Coaching & Difficult Staffing Decisions Presenter: Erin Lassey, Holton Direct Care, Holton, KS Topics: • Hiring for attitude vs skill • Best and worst hires • Preserving culture during growth • Difficult conversations • Knowing when someone isn't the right fit
6:00 PM - 9:00 PM	Dave & Busters - walking distance For those who purchased tickets to join other attendees for dinner and game play at Dave & Busters.
September 26
7:30 AM - 8:30 AM	Day 2: Systems, Sustainability & Operations *EMR Breakfast Roundtables* Table Captains: • Atlas • Cerbo • Elation • SigmaMD
8:30 AM - 9:00 AM	Coffee & Networking
9:00 AM - 9:45 AM	In-Office Pharmacy: Building a Safe and Efficient Dispensing Program Presenter: Angie Schweer, Pioneer Health, Stillwater, OK Topics: • Inventory systems • Labeling and bottles • Security • Ordering and reordering • Expiration tracking • Documentation • After hours pick up • Lessons learned • State-specific rules/requirements
9:45 AM - 10:30 AM	Panel Presentation: The Art of Triage: Managing Messages with Confidence Moderator: Dr. Rebekah Bernard Panelists: • Kayla Powell • Joni Bradley • Lilian Gequelin Topics: • Urgent vs non-urgent • Messaging workflows • Protecting physician focus
10:30 AM - 10:45 AM	Break
10:45 AM - 11:30 AM	Tracking Vaccines & Preventive Care Without Letting Things Slip Presenter: Joni Bradley, Pioneer Health, Stillwater, OK Topics: • State registries • School forms • Inventory systems • Recall processes
11:30 AM - 12:15 PM	Scaling Beyond Your Four Walls Integrating Virtual Medical Assistants into the DPC Team Presenter: Neer Patel, DirectMed DPC, Austin, TX Topics: • Building remote teams • Communications • Workflow integrations • Lessons learned
12:15 PM - 1:15 PM	Lunch
1:15 PM - 2:00 PM	Policies and Procedures People Actually Use Co-Presenters: • Angie Schweer, Pioneer Health, Stillwater, OK • Lilian Gequelin, Gulf Coast DPC, Fort Myers, FL Topics: • SOPs that work • Procedure manuals - Taking the “DPC Core Manual” and making it your own • Documentation that people actually use • Creating systems that survive staff turnover
2:00 PM - 2:30 PM	Keeping Your Clinic Safe: Real-World Preparedness Presenters: • Fort Myers Sheriff's Office • Clinical emergency representative (TBA) Topics: • Active shooter basics • Fire safety • Locked door policies • Medical emergencies • Anaphylaxis readiness
2:30 PM - 3:15 PM	Panel Q&A: Things We Wish We Knew Going Into DPC Moderator: Erin Lassey Q&A Panel: • Christine Davenport • Joni Bradley • Angie Schweer • Victoria Holder • Neer Patel • Paula Tomczyk
3:15 PM - 3:30 PM	Break
3:30 PM - 5:00 PM	Clinical Skills Lab (optional) Lead: Joni Bradley Team: Ingrid Ortiz, Angie Schweer, Kayla Powell Skills Stations: • Venipuncture fundamentals • Difficult blood draws • EKG acquisition • Procedure setup • Injection pearls

Hotel/Conference Location

The DPC Frontline Bootcamp – September 2026 will be hosted at the beautiful DoubleTree by Hilton in Fort Myers, Florida. This hotel is conveniently located in the Bell Tower Shops, with access to several restaurants, shops, movie theater, and more!

DoubleTree by Hilton at Bell Tower Shops
13051 Bell Tower Drive
Fort Myers, FL 33907
(239) 482-2900

Group Room Rates (Exclusive to DPCA)

Available September 24-27, 2026
Rates subject to applicable taxes and fees (currently ~11.5% + local per-night fees).

Run of House Guest Room:

- $105/night

What Your Hotel Fee Includes:

High-speed in-room Wi-Fi
Meeting room Wi-Fi (non-convention spaces)
Pool
Sports Bar

(Amenities subject to change.)

Parking

Self-Parking: Free

Reservation Deadline

Cutoff Date: Tuesday, August 25, 2026
After this date, rooms will be available space- and rate-permitting.

Reservations must be secured with a credit card or first-night deposit.

Book Your Room

Conference reservations will be made directly through the hotel’s dedicated booking system:

Online: CLICK HERE
By Phone: 1 (239) 482-2900
Refer to the conference name: DPC Support Staff Summit

All reservations must be secured with a major credit card or first-night room deposit at the time of booking.

Hotel Check-In & Check-Out

Check-In: 4:00 PM
Check-Out: 11:00 AM

Early check-in and late check-out requests are based on availability and may incur additional charges.

Hotel Cancellation Policy

Each guest is responsible for canceling their own hotel reservation within the hotel’s standard cancellation window. If you cancel outside of the hotel’s permitted timeframe, you may be charged one night’s room and tax.

Early Departure Policy

If you check out earlier than your originally scheduled departure date without notifying the hotel at check-in:

You may be charged one additional night’s room and tax
This is considered an Early Departure Fee

If your plans change, you must notify the front desk at the time of check-in to avoid this penalty.

Travel Information

Planning your trip to Fort Myers, Florida, is easy whether you’re flying or driving. Below is everything you need to get to the city and then seamlessly to the resort.

Flying to Fort Myers

The preferred airport is:

Southwest Florida International Airport (RSW)
Approximately 10 miles (20–25 minutes) from the resort

RSW is well-served with one-stop service from most major U.S. cities via:

American Airlines
Breeze
Delta Air Lines
Frontier
JetBlue
United Airlines
Southwest Airlines

Typical connections route through Atlanta, Charlotte, Dallas, Chicago, Houston, and New York
Rental cars and rideshare are available at RSW.

Driving to Fort Myers

Fort Myers is easily accessible by I-75 South or U.S. 41 South.

Approximate Drive Times via I-75:

Atlanta, GA – 9 hours
Orlando, FL – 3.5 hours
Fort Lauderdale/Miami, FL – 2 hours
Jacksonville, FL – 2.5 hours
Tampa, FL – 2 hours

Resort Address

The DoubleTree by Hilton - Bell Tower
13051 Bell Tower Drive
Fort Myers, FL 33907

Rideshare (Uber & Lyft)

Available at RSW Airport, downtown Fort Myers, and surrounding areas.

Rental Cars

Available at RSW Airport through all major providers.
On-site self-parking is available at the resort for free.

Hotel Shuttle (On-Resort Transportation)

The resort does not offer shuttle services.

Travel Tips for Attendees

Book flights early—Fort Myers is a popular destination
Reserve your hotel room before August 25, 2026 to enjoy our low group rate
If you plan to explore the area or nearby beaches, a rental car is recommended
Expect very warm weather with the possibility of rain

Frontline Bootcamp Attendee and Guest Tickets

	Credits	Price
Attendee Registration This registration is intended for attendees who will join the Frontline Bootcamp as a participant in all scheduled sessions, presentations, roundtables and socials. Registration Ends 9/26/26 at 12:00 PM EDT		$349.00 Price will increase to $449.00 on 8/1/26 12:00 AM EDT
Guest Meals & Socials This ticket is for a guest of an attendee and includes access to ONLY meals and socials. If your guest(s) want to attend the sessions, presentations and other planned training events, please purchase an additional Attendee-level ticket for them. This ticket will not provide access to training sessions for your guest.		$250.00
Dave & Busters Friday Night Party Join your colleagues at Dave & Busters (optional) for a night of food and games! Dave & Busters is within walking distance from the Doubletree. Pasta Bar: Chicken Parmesan Cheese Tortellini Pasta Pasta Primavera Shrimp Scampi Tortellini Pasta Vegetable Sides Unlimited Soda, Tea & Coffee Includes $15 Power Card (for games)		$75.00

	Credits	Price
Bronze Sponsor - Frontline Bootcamp The Bronze Sponsorship includes: • Logo and Link on event webpage • Logo in printed event program • Company brochure/product literature distributed at event		$500.00
Silver Sponsor - Frontline Bootcamp The Silver Sponsorship includes: • Logo and Link on event webpage • Logo in printed event program • Company brochure/product literature distributed at event • Table in exhibit space • Registration for two people • Verbal recognition at introduction and closing • On-site sponsor signage provided • Logo on conference slide show during breaks and meals		$1,000.00
Gold Sponsor - Frontline Bootcamp The Gold Sponsorship includes: • Logo and Link on all event marketing • Table in exhibit space • Registration for two people • Verbal recognition at introduction and closing • Logo on sponsor signage and slideshow • Invited to attendee reception • Opportunity to place branded item in swag bags		$2,500.00
Diamond Sponsor - Frontline Bootcamp The Diamond Sponsorship includes: • Logo and Link on all event marketing • Table in exhibit space, preferred location • Registration for two people • Verbal recognition during event • Logo on sponsor signage and slideshow • Invited to attendee reception • Opportunity to place branded item in swag bags • Meal sponsorship • 5-min talk opportunity		$5,000.00